company logo

Help Center

Go to Mosaic
All collectionsAdmin HubAdmin Hub - Requirements Browser and Mobile Requirements

Browser and Mobile Requirements

Mosaic's browser and mobile guidelines ensure optimal performance and a seamless, secure user experience.

To deliver a secure, reliable, and user-friendly experience, Mosaic provides dedicated support for modern web browsers and mobile platforms. Below are the system requirements to ensure optimal functionality and performance.

Web Application Requirements

Recommended Browsers

  • Google Chrome

  • Microsoft Edge (Chromium-based)

We strongly recommend using the latest available version of your preferred browser. Mosaic officially supports the current and the two previous major versions of each recommended browser.

warning icon
Browsers such as Safari, Firefox, or Internet Explorer may offer limited compatibility and are not officially supported.

Security & Performance

  • JavaScript must be enabled.

  • Cookies must be enabled.

  • For best performance, clear your browser cache regularly and ensure that browser extensions or ad blockers do not interfere with Mosaic’s functionality.

Mobile Application Requirements

Mosaic provides a mobile app to support productivity on the go. The app is a streamlined companion to the web platform, supporting key workflows for users who need access away from their desktop.

Supported Platforms

  • Android: Available on the Google Play Store

  • iOS: Available on the Apple App Store

Mobile OS Compatibility

  • Android: Version 10 and above (subject to change as new versions are released)

  • iOS: Version 14 and above

info icon
We recommend enabling automatic app updates to ensure you have access to the latest features and security patches.

Troubleshooting Tips

  • An active Google or Apple account to download from the respective app store

  • A stable internet connection (Wi-Fi or mobile data) is required for syncing with the Mosaic platform

  • Some features may be limited or unavailable when offline

For further support, please contact Mosaic Support at [email protected].

Did this answer your question?
😞
😐
😁