To deliver a secure, reliable, and user-friendly experience, Mosaic provides dedicated support for modern web browsers and mobile platforms. Below are the system requirements to ensure optimal functionality and performance.
Web Application Requirements
Recommended Browsers
Google Chrome
Microsoft Edge (Chromium-based)
We strongly recommend using the latest available version of your preferred browser. Mosaic officially supports the current and the two previous major versions of each recommended browser.
Security & Performance
JavaScript must be enabled.
Cookies must be enabled.
For best performance, clear your browser cache regularly and ensure that browser extensions or ad blockers do not interfere with Mosaic’s functionality.
Mobile Application Requirements
Mosaic provides a mobile app to support productivity on the go. The app is a streamlined companion to the web platform, supporting key workflows for users who need access away from their desktop.
Supported Platforms
Android: Available on the Google Play Store
iOS: Available on the Apple App Store
Mobile OS Compatibility
Android: Version 10 and above (subject to change as new versions are released)
iOS: Version 14 and above
Troubleshooting Tips
An active Google or Apple account to download from the respective app store
A stable internet connection (Wi-Fi or mobile data) is required for syncing with the Mosaic platform
Some features may be limited or unavailable when offline
For further support, please contact Mosaic Support at support@mosaicapp.com.