---
title: "Help Center"
description: "Get answers, report issues, and see what's coming — without leaving Mosaic"
url: https://support.mosaicapp.com/en/articles/85-help-center
collection: "Mosaic Overview"
updated: 2026-10-28
language: en
---

# Help Center

Get answers, report issues, and see what's coming — without leaving Mosaic

## **Introduction**

The help toolkit lives in the **bottom right corner of every page**. What it shows adapts to the space you're in, so the tutorials and articles you get are always relevant to what's on your screen.

## **Help Center**

The **Help Center** is located at the bottom right of the page.

1.  ↗ **Arrow Icon – How-To Tutorials**  
    Find step-by-step how-to tutorials for the space you are currently in
    
2.  ▶ **Play Button – Watch a Help Video of This Space**  
    Find a short video tour of the current space you are in
    
3.  📄 **Document Icon – Read Help Docs for This Space**  
    Opens a support article related to the active section. For instance, if in the **Home** space, the article will focus on its key features and usage.
    
4.  💬 **Message Icon – Chat with Support**  
    A chat window to message our Support Team directly
    
5.  **⋯ Three Dot Icon – Contact us, Roadmap, and More**  
    Provides access to everything else - contact details, learning resources, product roadmap and release notes - and more
    

![](https://staticfiles.gleap.io/ghelparticle/tYPPdZwSNKMJkItufuN1L3t7MZBsqzj6eC2IayIWY5YMyMCrmB9Z6VTbeLa0QsP82Fx0FCm6VY9.png)

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### **Behind the Three Dots**

**Get help**

-   **Contact Support** — send a message to the support team. Attach files with the paperclip icon.
    
-   **Report an Issue** — send a problem straight to the development team. You can mark up a screenshot or record a video of what happened, which is the fastest way for us to reproduce it.
    
-   **Platform Status** — real-time operational status, so you can tell whether the problem is Mosaic or your connection. Also at [status.mosaicapp.com](https://status.mosaicapp.com).
    

**Learn**

-   **Video Tutorials** — the full video library: tutorials, walkthroughs, and visual guides.
    
-   **Planning Best Practices** — how to run an effective resource planning meeting using Workload and Planner.
    
-   **Mosaic Glossary & Icon Library** — key terms and a visual guide to every icon in the product.
    
-   **Help Center** — opens the full article library, where you can browse or search.
    
-   **Mosaic Answers Your Questions** — how Mosaic addresses resource planning, project management, financial tracking, team insights, forecasting, and hiring.
    
-   **All Features** — the complete list of what Mosaic does.
    

**What's new and what's next**

-   **Recent Releases** — the latest features, with documentation on how to use them.
    
-   **Roadmap** — where Mosaic is headed next.
    
-   **Suggest a Feature** — describe something you'd like to see. Select "Request A Feature" as the subject and give as much detail as you can; the team reviews these.
    

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[How to report an issue →](https://support.mosaicapp.com/en/articles/214-how-to-report-an-issue-on-mosaic.md)

[Browse Mosaic Terms →](https://support.mosaicapp.com/en/articles/269-mosaic-terms.md)

[See All Features →](https://support.mosaicapp.com/en/articles/70-all-features.md)