---
title: "Browser and Mobile Requirements"
description: "Mosaic's browser and mobile guidelines ensure optimal performance and a seamless, secure user experience."
url: https://support.mosaicapp.com/en/articles/610-browser-and-mobile-requirements
collection: "Admin Hub - Requirements"
updated: 2026-10-31
language: en
---

# Browser and Mobile Requirements

Mosaic's browser and mobile guidelines ensure optimal performance and a seamless, secure user experience.

To deliver a secure, reliable, and user-friendly experience, Mosaic provides dedicated support for modern web browsers and mobile platforms. Below are the system requirements to ensure optimal functionality and performance.

## Web Application Requirements

### Recommended Browsers

-   Google Chrome
    
-   Microsoft Edge (Chromium-based)
    

We strongly recommend using the **latest available version** of your preferred browser. Mosaic officially supports the **current** and the **two previous major versions** of each recommended browser.

> **Warning:** Browsers such as Safari, Firefox, or Internet Explorer may offer limited compatibility and are not officially supported.

### Security & Performance

-   JavaScript must be enabled.
    
-   Cookies must be enabled.
    
-   For best performance, clear your browser cache regularly and ensure that browser extensions or ad blockers do not interfere with Mosaic’s functionality.
    

## Mobile Application Requirements

Mosaic provides a mobile app to support productivity on the go. The app is a streamlined companion to the web platform, supporting key workflows for users who need access away from their desktop.

### Supported Platforms

-   Android: Available on the [Google Play Store](https://play.google.com/store)
    
-   iOS: Available on the [Apple App Store](https://apps.apple.com/)
    

### Mobile OS Compatibility

-   Android: Version 10 and above (subject to change as new versions are released)
    
-   iOS: Version 14 and above
    

> **Info:** We recommend enabling automatic app updates to ensure you have access to the latest features and security patches.

## Troubleshooting Tips

-   An active Google or Apple account to download from the respective app store
    
-   A stable internet connection (Wi-Fi or mobile data) is required for syncing with the Mosaic platform
    
-   Some features may be limited or unavailable when offline
    

For further support, please contact Mosaic Support at [support@mosaicapp.com](mailto:support@mosaicapp.com).