--- title: "Organization Settings - Integrations" description: "This is where you can see your integrated ERP and the syncing status of data to Mosaic." url: https://support.mosaicapp.com/en/articles/166-organization-settings-integrations collection: "Overviews" updated: 2026-09-22 language: en --- # Organization Settings - Integrations This is where you can see your integrated ERP and the syncing status of data to Mosaic. ## Integrations Mosaic allows integration with Financial Software or ERP systems to import People, Projects, Phases, Subphases (referred to as Work Categories in Mosaic), Phase Fees, and Invoices. Integration limitations usually stem from the external software rather than Mosaic. For assistance, contact Mosaic or your software provider to inquire about their API capabilities. Mosaic integrates with various Project Management software platforms. The import of new data or linking with existing People, Projects, Task Lists, and Tasks is supported. [See full integrations list](https://support.mosaicapp.com/en/articles/38-mosaic-integrations.md) ![](https://staticfiles.gleap.io/ghelparticle/adWoBcnMJ52ocnHXdfGfSP4YxkHYwo9h8bcFI9CQI1KUnaUQP1MUHXJj6vlVY9bnR4htegIl9E6.png) ## Data Types Each tab represents a specific category of data that can be imported into Mosaic. - **Members**: Displays Members from the integrated platform, including those available for import, those already linked to Mosaic, Archived Members, and Members marked as "Do Not Link." - **Clients**: Shows Clients from the integrated platform, including those available for import, those linked to Mosaic, Archived Clients, and Clients marked as "Do Not Link." - **Projects**: Lists Projects from the integrated platform, along with those available for import, linked to Mosaic, Archived Projects, and Projects marked as "Do Not Link." - **Service Items**: These items are imported into Mosaic as Work Categories. Depending on the integrated platform, they may also be referred to as Activities or Labor Codes. This tab displays Work Categories from the integrated platform, including those available for import, linked to Mosaic, Archived Work Categories, and Work Categories marked as "Do Not Link." ![](https://staticfiles.gleap.io/ghelparticle/aQqLXHPJhlTz8yXggezGNercwgusctnxUxmNa6KyPX91yKkkAWxIzF5R2YMowFCMezbrfkM5WY0.png) [Learn more about importing/linking data](https://support.mosaicapp.com/en/articles/144-importing-and-linking-data-overview.md) ## Filters Filters are available on each tab, with slight variations depending on the category. - Members: - **Sort** by first name or last name. - **Filter** by created date. - **Hide/Show Archived Members** to include or exclude archived Members. ![](https://staticfiles.gleap.io/ghelparticle/aZrMQiiYAOm1h2SY1lIhEa2750Ub0mymyZ6aNYIQ342HlHf0IjVkhQAbANuj0BiBY2gL99qd7Tl.png) Clients: - **Filter** by created date. - **Hide/Show Archived Clients** to include or exclude archived Clients. ![](https://staticfiles.gleap.io/ghelparticle/zENNe9HrkaN5IbU3346x5R1mZOKqPqTtsDjyESlA3VMMv8THTJzxxxQRb1yRI7BnPZopDppnt69.png) Projects: - **Group** by Clients or Mosaic Portfolios. - **Sort** by: - Project name, - Project number, - New or Old Projects. - **Filter** by: - Created date, - Clients, - Link Status: - **Fully Linked**: Displays Projects where all Phases are linked from the integrated platform. (Note: Projects without Phases will not appear in these results.) - **Unlinked Phases**: Displays Projects with any number of unlinked Phases. - **Main Project Phase**: Displays Projects where the main Project entity is linked to the primary Phase in Mosaic. - **Hide/Show Archived Projects** to include or exclude archived Projects. ![](https://staticfiles.gleap.io/ghelparticle/iRmY3TQCPox3Oir4fQOTgyITZA7qwuytNRnOCmddGFQEKPhojCX7OMqIrsHPx3RDSjmP2OqJAee.png) Service Items/Activities/Labor Codes: - **Hide/show archived Service Items/Activities/Labor Codes** to include or exclude archived items. ![](https://staticfiles.gleap.io/ghelparticle/0sMbCxgOXFCnduNWXH6CIynfjMj2zsttQLaBnH2Ih8Wobh27HKmD0pC0foriFumklYtPV2Dm8MO.png) ### Sync Log The overview page shows a summary table of sync activity across all data types. The table presents one row for each data type and includes the following columns: - **Synced** (green dot — successfully synchronized) - **Invalid Data** (warning icon — data contains validation issues that prevent synchronization) - **Not Linked** (red dot — the data exists but is not linked to the external system) - **Subtotal** (the combined total of Synced, Invalid Data, and Not Linked) - **In Process** (orange dot — synchronization is currently in progress) - **Total** (the overall count, including items that are In Process). The table provides a snapshot of integration syncing status across various data categories, including Member Project Bill Rates, Member Project Roles, Members, Phases, Projects, Rate Groups, and Work Plans, with a **TOTAL** row at the bottom aggregating all counts. The page also displays a **Last Updated** timestamp and a **Contact Support** button in the top-right corner. ![](https://staticfiles.gleap.io/ghelparticle/FID4bh9yn6yav8gX8CRR8WUsJ2Y2VfC7W9COQD8o6xIKz3jRykPbrL35EczqXn9bY2QZHiXsJ2Y.png) At the top of the page, select a date range to scope the data: - **All Dates** (default) - **Today** - **Last Week** - **Last Month** - **Custom** — pick specific start and end dates ![](https://staticfiles.gleap.io/ghelparticle/9NXMzMmFdijNlcJWrkW3fFbYFIXOjqTR6hrtnc3GkeQcztGxvmEEiGQgnwSyqXHwtLbgPt7tkrf.png) Some data types like Members and Projects have clickable count cells (indicated by a link icon) that open the detail modal for that data. ![](https://staticfiles.gleap.io/ghelparticle/xrWSA3XTYpZrLKJoyIH8sTS8k1BNQ1kftcChQAd2HWZ71nYu1O8mdl9yg4zdcp0miM1OfW6FDJf.png) ## Sync Log Detailed View Clicking on the numbers within each category in the Overview table reveals detailed syncing information. This detailed view offers insights into individual records, with key data points displayed in columns that vary based on the data type. ### Projects - **Activity**: The action performed (e.g., "Sent from Mosaic") and its timestamp. - **Status**: The current syncing status. - **Client**: The associated Client for the record. - **Project and Project #**: The Project name, along with the unique identifier from the integrated platform, assigned Portfolio or Import status, if applicable. - **Description**: Additional details related to the Project, if available. ![](https://staticfiles.gleap.io/ghelparticle/izJphlypSsqdIgHfATWoJxlkJ7gUy92G8OQsuoG0hqSfr0A6XJbDlH5wLlBLSJkB2n25yed4Vvt.png) ### Timesheets - **Activity**: Indicates the action performed (e.g., "Sent from Mosaic" or "Deltek") and the timestamp of the activity. - **Status:** The current syncing status of the record. - **Date**: The date on the time entry. - **Member:** The Member on the time entry. - **Project:** The Project name, along with its assigned Portfolio. - **Work Category:** The Work Category under which the time entry was logged. - **Description:** Additional details related to the time entry. - **Rate:** The Rate applied to the time entry, shown as an hourly rate (e.g., $135/h). - **Hrs:** The number of hours on the time entry. - **Invoice hrs:** The number of hours eligible for invoicing. ![](https://staticfiles.gleap.io/ghelparticle/TgVR02V6ZlbDt4NdtJNZFsTDMWdz0cytsAAlA0eTKirD9rgFBz84QUfrKVEqxjuIKkiKdirDgap.png) ### Members - **Activity:** Indicates the action performed (e.g., "Sent from Mosaic") along with the timestamp of the activity. - **Status:** The current syncing status of the Member record. - **Member:** The initials and avatar representing the Member associated with the activity. - **Email:** The email address linked to the Member. ![](https://staticfiles.gleap.io/ghelparticle/g7xePKnURGw4FKQB3Qf83nfGZuIzzLreNFktX4VRqJqfaWMRKrWwx7FBUMnboMr6Fo49BRnHmLS.png) ### Status Legend Use the legend in the top-right corner to filter the data. Selecting a status in the legend toggles it on or off, updating the activity table to display only items that match the selected statuses. The legend displays status counts: - **Synced** (green dot): Data is up to date with the connected integration - **Invalid Data** (warning icon): Required fields (e.g. role, dates, or allocation) are missing or malformed, preventing the record from syncing - **Not Linked** (red dot) : The Mosaic entity (person, project, or placeholder) hasn't been matched to a record in the external system - **In Process** (orange dot) : Mosaic is actively pushing or pulling data with the connected integration ![](https://staticfiles.gleap.io/ghelparticle/EIkkB7zcTigB6UkQQK7V5v3TyMvmSgO2FDZWwD3SFO0Bx0W9wlac5pkPGNHhTz3SX2jWUmSkjw7.png) ### Three-Dot Menu Additional actions are available for each record across all data types (e.g., Members, Projects, Clients, etc.) These actions can be accessed by clicking the **three-dot menu** icon located on the far right of each row. When the menu is clicked, options appear based on the data type. - **Go to Timesheet**: Redirects to Timesheet Report to view Timesheets. - **View Activity**: Redirects to Timesheet Report > Activity tab to view Timesheet Activities ![](https://staticfiles.gleap.io/ghelparticle/DwX12lDITee2JxvEJlgNMAUDHnzevI11jBRr0oDjBT9xKyozvJf9UTWuz8aurLxV0LJE8E8HJLq.png) ![](https://staticfiles.gleap.io/ghelparticle/pQ44DF3KBlmAgNlvrgLrGt0d8tAKf1gOwBlwOXUyM62Mm7DVSgGfwavGkMouzX7NYsBY2NR8S3L.png) ## Phase Reference Number The **Phase Reference Number** on Mosaic Phases helps in quickly identifying and tracking various project phases, simplifying the process of importing and exporting data. ![](https://staticfiles.gleap.io/ghelparticle/tp0IiqyxTgyGuAqPjZwdBHABx1EpXcma5XLczRVImYHkYQYig7Q6cuwTIxKD6rdIHOXzgLjoQAF.png) ## Linking Status The unlinked Phases count from the integration platform is displayed as a red number above the linking icon. This count represents the total number of unlinked phases associated with the project. The link icon color indicates the linking status of the entities: - **Green**: All Phases are fully linked. ![](https://staticfiles.gleap.io/ghelparticle/yOjpBTTDQFpZH27VXPLreZnRaLjByHXToHml0ON1mahAbpYqwLKy06y5LWPALn1o6DgIjV7m28p.png) - **Red**: Linking is pending and has not yet been completed. ![](https://staticfiles.gleap.io/ghelparticle/cl2QJdeKbBOArMp2xUABovvVZY860N7pO9tqGhNadNydyePOwIotRGViQJegkQzDpbJ5KTSJBoZ.png) - **Orange**: Linking process is currently in progress. ![](https://staticfiles.gleap.io/ghelparticle/7H8iVL464s4wucrqq2hM6p0ipw2v4yJ5D7civrt3n1eMUrlsLiGKtTLHGBeAqaPmtQJ5ZLkKyhB.png) > **Info:** A project can have some phases that are fully linked while others remain unlinked. This is why the **Link Icon** may display as **green** (indicating linked phases) while also showing a **red number** on top, representing the count of unlinked phases. ![](https://staticfiles.gleap.io/ghelparticle/txHR81nrg9xsUipL5tZ8eiofDPyDBpZB8ngAuvcMUIVVxWTqeUVJq4zF2DsgH8RbMZajKfB5hQ5.png)